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Chapter 5 Monitoring and Diagnostics Installation and Operation Manual
5-26 Troubleshooting Egate-100 Ver. 4.0
For a list of alarms and events, refer to
Table
5-5
till
Table
5-18
.
Masking Alarms
³ To mask/unmask system alarms:
1. Navigate to Main Menu > Configuration > System > Alarms.
The Alarms configuration menu appears as illustrated in
Figure
5-24
.
2. Select Alarms and then select Masked or Unmasked as desired.
You are prompted to confirm your request.
Egate-100
Main Menu> Configuration> System> Alarms
1. Alarms > (Unmasked)
ESC-prev.menu; !-main menu; &-exit
Figure
5-24. Alarm Configuration Menu
5.4 Troubleshooting
The following troubleshooting chart is based on LED indications or other inputs.
Use this chart to identify the cause of a problem that may arise during operation.
For detailed description of the LED indicators functions refer to
Chapter 3
.
To correct the reported problem, perform the suggested remedial actions. If a
problem cannot be resolved by performing the suggested actions, please contact
RAD technical support. For additional information, refer to
Section
.
Table
5-20. Troubleshooting Chart
Fault/Problem Probable Cause Remedial Actions
Egate-100 unit is “dead”
(POWER LED is off)
No power • Check that both ends of the power
cable are properly connected
• Replace the power supply.
SYSTEM RDY LED
blinks
Self test failed Navigate to the Self Test Result menu to
locate the failure and then send the unit
for repair. If the menu is not accessible,
send the unit for repair.
SDH/SONET SYNC
LED is off
SONET/SDH Rx
path failure
Check the fiber or cable and Rx levels, as
well as the remote unit Tx level.
SDH/SONET SYNC
LED blinks
SONET/SDH Tx
path failure
• Check the Tx optical power to see
whether it is in range. If out of range,
send it for repair
• Check the fiber optic connections.
- Egate-100 1
- Limited Warranty 4
- Product Disposal 4
- General Safety Instructions 5
- Safety Symbols 5
- Handling Energized Products 6
- Attention 8
- FCC-15 User Information 9
- Mise au rebut du produit 10
- Symboles de sécurité 10
- Français 11
- Declaration of Conformity 13
- Glossary 14
- Quick Start Guide 21
- Configuring Basic Parameters 22
- Quick Setup Menu 23
- Contents 27
- Egate-100 Ver. 4.0B iii 29
- Egate-100 Ver. 4.0B v 31
- Chapter 1 33
- Introduction 33
- Features 35
- Classification 37
- Web-based Management 38
- Security 38
- 1.2 Physical Description 39
- 1.3 Functional Description 39
- STM-1 Mapping 41
- SONET Mapping 42
- VLAN-Aware Mode 43
- Ingress Process 44
- Learning Process 45
- Aging Process 45
- Forwarding Process 46
- Egress Process 46
- VLAN-Unaware Mode 47
- Queue Management 50
- Quality of Service 50
- IP Precedence / DSCP 51
- VLAN Priority 51
- Encapsulation 52
- TX Traffic Path 53
- RX Traffic Path 55
- Statistics 56
- Multilink PPP 57
- Management Access 59
- Statistics Collection 61
- Configuration Reset 61
- Chapter 2 67
- Installation and Setup 67
- 2.4 Mounting the Unit 69
- 2.10 Connecting to Power 73
- Chapter 3 75
- Operation 75
- Working with Terminal 79
- Logging In 81
- Principles of Navigation 83
- Hot Keys 83
- Menu Maps 85
- 3.6 Turning Off the Unit 91
- Chapter 4 93
- Configuration 93
- 4-3. Ethernet Traffic Flow 97
- Egate-100 Ver. 4.0 100
- Defining Host Parameters 101
- Configuring SNMPv3 103
- Adding SNMPv3 Users 105
- Assigning Traps 107
- Configuring Target Address 109
- Entering Device Information 111
- Configuring User Access 113
- Configuring Network Managers 115
- 4-22. Radius Parameters 117
- 4-8. Radius Parameters 117
- Configuring the Clock Source 119
- Configuring Protection 121
- FE-UAS – 133
- VCAT support, which is 153
- Configuring the Bridge 155
- Configuring the MAC Table 157
- Configuring the Bridge Ports 157
- Defining Policer Profiles 168
- Defining Shaper Profiles 170
- Defining Queue Profiles 171
- Defining Flows 174
- Viewing SNTP Status 179
- Viewing APS Status 181
- Viewing STM-1/OC-3 Status 184
- Viewing Logical Port Status 189
- Displaying Flow Information 196
- 4-122. View Flow Screen 197
- 4-42. View Flow Parameters 197
- Viewing Inventory 199
- Save your changes 201
- Resetting Egate-100 203
- Chapter 5 205
- Monitoring and 205
- Diagnostics 205
- Viewing Radius Statistics 215
- Alarms and Events 217
- 5-8. System Events List 219
- 5-10. SOH Alarms List 221
- VC Alarms List 221
- Displaying Alarms 229
- Running BERT Test 233
- Viewing Self Test Results 233
- Chapter 6 235
- Software Upgrade 235
- 6.2 Impact 236
- 6.4 Prerequisites 236
- Utilities Menu 237
- Accessing the Boot Menu 240
- 6-10. File Menu 242
- Caution 243
- Chapter 7 245
- Application Tutorial 245
- Mounting the Unit 247
- Connecting to the Terminal 249
- Connecting to AC Power 250
- Connecting to DC Power 251
- Setting SDH/SONET Parameters 253
- Viewing Bridge Statistics 265
- Installing Egate-100 267
- Setting Ethernet Parameters 273
- Running Diagnostic Tests 281
- Equipment List 283
- Setting System Parameters 289
- Configuring T3 and T1 ports 291
- 7-87. Diagnostics Menu 305
- Appendix A 307
- Connection Data 307
- Appendix B 309
- SDH/SONET Mapping 309
- AC/DC Adapter 311
- (AD) Plug 311
- AC/DC Adapter (AD) Plug 312
- Customer Response Form 313
- Error Report 315
- The Access Company 318
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