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E1/T1 and Voice Troubleshooting 6-1
Chapter 6
Troubleshooting and
Diagnostics
This chapter includes:
• General troubleshooting (see Table 6-1)
• E1, T1 and voice troubleshooting (see Table 6-2)
• Router connections troubleshooting (see Table 6-3).
6.1 General Troubleshooting
Table 6-1. General Troubleshooting
Trouble symptoms Possible cause Recommended Course of Action
All front panel indicators are
OFF
The unit is not receiving power Check that power is supplied to the unit.
Check the fuse and replace it if necessary.
READY indication is OFF There are less then two
interfaces UP
Check VIEW interface connection status
6.2 E1/T1 and Voice Troubleshooting
Table 6-2. E1, T1 and Voice Troubleshooting
Trouble symptoms Possible cause Recommended Course of Action
Local sync loss (for E1) or RED
alarm (for T1) indicator is ON
in the main link
External problem Check the E1/T1 cable.
Local sync loss (for E1) or RED
alarm (for T1) indicator is ON
in a sub link
External problem Check the E1/T1 cable.
SHDSL status remains in
‘handshake’ or ‘training’ mode
SHDSL and/or E1
configuration problem
• Check that SHDSL parameters of
the local and remote units are set
to the same values.
• Check that the same number of
timeslots are configured to carry
data.
- FCD-IPM 1
- Limited Warranty 4
- General Safety Instructions 5
- Handling Energized Products 6
- FCC-15 User Information 8
- Conventions 9
- Quick Start Guide 11
- Contents 13
- Table of Contents 14
- Table of Contents 15
- List of Figures 16
- List of Tables 19
- Chapter 1 21
- Introduction 21
- 1-2 Overview 22
- Applications 23
- Features 24
- 1.2 Physical Description 25
- 1.3 Functional Description 25
- 1-6 Functional Description 26
- IO Data Channel Interfaces 27
- System Timing Considerations 27
- IP Router 28
- IPX Router 28
- Protocols 29
- Management 29
- 1.4 Technical Specifications 31
- Chapter 2 37
- Installation and Setup 37
- 2.2 Package Contents 38
- 2.3 Equipment Needed 38
- 2.4 Installation and Setup 38
- E1/T1 Link Connections 40
- IO Data Channel Connections 40
- AC Power Connection 41
- DC Power Connection 41
- Constraints 41
- Chapter 3 43
- Operation 43
- 3-2 Indicators 44
- 3.3 Operating Instructions 45
- 3-4 Operating Instructions 46
- Fault Indications 47
- Turning Off 47
- Password Protection 48
- Chapter 4 49
- Configuration 49
- 4.2 Main Menu 50
- 4.3 Quick Setup Menu 50
- Quick Setup Parameters 51
- 4-4 Quick Setup Menu 52
- Quick Setup for T1 (PPP, IP) 53
- 4-6 Quick Setup Menu 54
- WAN Settings 55
- Table 4-2. WAN Parameters 56
- LAN Settings 57
- 4-10 Quick Setup Menu 58
- ISDN Settings 59
- Frame Relay Settings 59
- DLCI Number 59
- V.24 Async Settings 60
- Security Settings 60
- 4.4 Security Setup Menu 61
- Enabling Telnet Access 62
- Enabling SNMP Access 62
- Changing Login Password 62
- Supervisor Access 63
- 4-16 Security Setup Menu 64
- Security Setup Menu 4-17 65
- IP Address Translation (NAT) 66
- Security Setup Menu 4-19 67
- Device Control Menu 69
- Software Download 70
- Advanced Setup Menu 4-23 71
- TFTP Server 72
- Reset Options 73
- Terminal Type 73
- 4.6 View Menu 74
- 4-28 View Menu 76
- Interface Connections 77
- Routing Tables 77
- IP Interfaces 78
- IP Routing 78
- IPX Routing 79
- IPX Services 80
- IP Address Pool (DHCP) 81
- OSPF Related Information 81
- 4-34 View Menu 82
- Displaying the SHDSL Status 83
- Data mode 84
- Figure 4-40. SHDSL Status 84
- E1/T1 Diagnostics 86
- Interval Parameters 87
- E1/T1 Alarms Log File 88
- 4.7 Diagnostic Tools Menu 89
- 4-42 Diagnostic Tools Menu 90
- Chapter 5 91
- Setup Menu 91
- 5.1 Host Parameters Menu 92
- Device ID 93
- IP Host 94
- Host Parameters Menu 5-5 95
- SNMP Manager Table 96
- 5-8 Host Parameters Menu 98
- Routing/Bridging Menu 5-9 99
- 5.2 Routing/Bridging Menu 100
- 5-12 Routing/Bridging Menu 102
- PPP Settings 103
- Static Stations and Nets 104
- IP Routings Settings 106
- Routing Protocol 107
- Maximum Transmit Unit 107
- DHCP Relay 107
- 5-18 Routing/Bridging Menu 108
- PC Remote Access 109
- OSPF Settings 110
- 5-22 Routing/Bridging Menu 112
- IPX Routing Settings 113
- RIP/SAP Mode 114
- Station Ageing 115
- Table 5-14. Link Settings 118
- SHDSL Settings 119
- SHDSL Parameters 120
- SHDSL Loops 121
- E1/T1 Settings 122
- Router/Bridge 123
- T1 Setup Menu 125
- Link1 T1 Interface 128
- Loopback 128
- Voice Diagnostic Tools 130
- E1 Setup Menu 141
- E1 Interface 144
- TS16 [NC] 154
- ISDN Settings Menu 155
- Frame Relay 158
- Internet 158
- Implementing Frame Relay 159
- Polling interval = 10 161
- Full enquiry interval = 4 161
- Frame Relay DLCI Parameters 162
- Device Control 163
- Advanced Menu 163
- Access Control 163
- (Security) 163
- Command Code 168
- Argument 169
- 5.5 WAN Economy Menu 170
- Filters 171
- 5-82 WAN Economy Menu 172
- Blocking 173
- Forwarding 173
- Quick Filters 174
- WAN Economy Menu 5-85 175
- Advanced Filters 176
- Add Filters Menu 176
- WAN Economy Menu 5-87 177
- 5-88 WAN Economy Menu 178
- WAN Economy Menu 5-89 179
- Connection on Demand 180
- You need to configure: 181
- • Start Connection 181
- • Terminate Connection 181
- 5-92 WAN Economy Menu 182
- WAN Economy Menu 5-93 183
- 5-94 WAN Economy Menu 184
- Spoofing 185
- 5-96 WAN Economy Menu 186
- 5.6 Factory Default Options 187
- Chapter 6 189
- Troubleshooting and 189
- Diagnostics 189
- IP connection to LAN is DOWN 190
- IP Connection to WAN is DOWN 190
- Appendix A 193
- Interface Specifications and 193
- Cable Diagrams 193
- [INDICATION] 194
- X.21 / 15-pin 195
- RS-449/V.36 37-pin 196
- A.2 E1/T1 Connectors 197
- A.4 Control Cable Connector 198
- A.5 ISDN Connector 199
- A.6 Fiber Optic Interface 199
- A.7 E&M Connector 200
- A.8 FXO/FXS Connector 200
- Appendix B 201
- Boot Manager 201
- B.3 The Boot Manager Menu 202
- Load New Software 203
- Partitions Status 203
- Run Backup Partition 204
- Reactivate Backup Partition 204
- Duplicate Active Partition 204
- Erase Configuration 204
- Erase All FLASH 204
- Control Port 205
- Download Code 205
- (115.2) kbps 205
- B-6 The Boot Manager Menu 206
- Appendix C 207
- SNMP Management 207
- MIB Structure 208
- SNMP Communities 209
- Authentication 210
- C.2 SNMP Configuration 211
- C.3 SNMP Traps 212
- Appendix D 213
- Glossary 213
- AC-powered 217
- 24/48VDC 218
- Customer Response Form 219
- Error Report 221
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